The Startup Playbook by David S. Kidder: Lessons from Founders Who Made It Big
Book Info
- Book name: The Startup Playbook
- Author: David S. Kidder
- Genre: Business & Economics
- Pages: 416
- Published Year: 2015
- Publisher: Penguin Group
- Language: English
Audio Summary
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Synopsis
In a landscape where over 500,000 companies launch monthly in the United States alone, most startups fail within their first few years. The Startup Playbook cuts through the noise by presenting hard-won wisdom from founders who actually made it. David S. Kidder, entrepreneur and co-founder of SmartThings, compiles insights from successful founders including Reid Hoffman (LinkedIn), Sara Blakely (Spanx), and Robin Chase (Zipcar). Rather than theoretical advice, this book delivers practical strategies these entrepreneurs used to overcome real obstacles—from entering markets early and anticipating problems to protecting your ideas and pivoting quickly when things go wrong. It’s a roadmap built on actual experience, not just hope and hustle.
Key Takeaways
- Enter markets early before trends fully materialize, even if it means facing skepticism and reduced initial investment interest
- Create concrete mental snapshots of future success to maintain motivation, but keep your business model confidential until launch
- Identify inefficiently used resources in existing markets and develop solutions that maximize their potential
- Respond to problems with speed and transparency—customers appreciate honesty more than perfection
- Anticipate obvious obstacles before they derail your startup by studying why similar ideas failed previously
My Summary
Why Most Startups Fail (And How Yours Won’t)
I’ll be honest—when I first picked up The Startup Playbook, I was skeptical. Another business book promising to unlock the “secrets” of success? But David S. Kidder’s approach won me over quickly. Instead of generic motivational platitudes, he delivers something far more valuable: real stories from founders who built billion-dollar companies from nothing.
The statistics are sobering. With half a million new companies launching every month in America alone, the vast majority won’t survive their first year. The question isn’t whether starting a business is hard—we all know it is. The question is: what separates the Linkedins and Spanxs from the countless forgotten ventures that never gained traction?
Kidder, an entrepreneur himself who co-founded the smart home company SmartThings, compiled interviews and insights from founders who cracked the code. What emerges isn’t a simple formula (there isn’t one), but rather a collection of counterintuitive strategies that challenge conventional startup wisdom.
The Early Bird Gets More Than the Worm
Reid Hoffman’s story about founding LinkedIn completely changed how I think about timing. Most of us have heard the advice about being “in the right place at the right time,” but Hoffman’s approach is different—and far more deliberate.
When Hoffman launched LinkedIn, people thought he was crazy. Newspapers had classified ads. Headhunters already connected employers with talent. Why would anyone need a professional social network? The skepticism was so intense that finding investors became genuinely difficult.
But here’s the thing: that skepticism was actually a competitive advantage. Because Hoffman entered the market before the trend materialized, he faced almost no competition. By the time everyone else realized professional networking would move online, LinkedIn had already established itself as the dominant player.
Hoffman’s investment strategy reveals his methodology. He looks for companies whose value hasn’t been fully recognized yet—companies operating in spaces where the trend hasn’t started but will inevitably emerge. It’s not about luck or timing; it’s about pattern recognition and the courage to act on insights others can’t see yet.
This resonates with me because I’ve seen it play out in publishing. When bloggers first started reviewing books online, traditional media dismissed them as amateurs. But the early book bloggers who stuck with it—who entered that market when it seemed insignificant—built audiences that eventually rivaled traditional publications. Being early means enduring skepticism, but it also means avoiding crowds.
Solving the Problems Everyone Ignores
The LinkedIn story doesn’t end with early entry. Hoffman also had to solve what I call the “empty restaurant problem.” You know how you’re less likely to enter a restaurant if it’s completely empty? LinkedIn faced the same challenge. Why would anyone join a professional network with no members?
Hoffman’s solution was brilliant in its simplicity: he created a feature allowing new users to scan their email address books for existing LinkedIn members. Suddenly, joining wasn’t about entering an empty space—it was about discovering which colleagues and friends were already there, plus inviting others to join.
This addresses a crucial lesson Kidder emphasizes throughout the book: if your idea is genuinely good, someone has probably tried it before and failed. Your job isn’t just to have the idea; it’s to figure out why previous attempts failed and what you’ll do differently.
I’ve experienced this in my own work. When I transitioned from writing books to running Books4soul.com, I wasn’t entering uncharted territory. Thousands of book blogs already existed. Many had failed. I had to ask myself: why did those blogs fail, and what would I do differently? For me, the answer was creating summaries that felt like conversations with a friend rather than academic book reports. That small difference mattered.
The Power of Anticipating Obvious Obstacles
Kidder’s emphasis on anticipating “obvious problems” sounds simple, but it requires a specific mindset. You need to think like a pessimist while maintaining an optimist’s determination. You need to imagine everything that could go wrong—not to discourage yourself, but to prepare solutions in advance.
When I launched my blog, I anticipated that readers would struggle to find time for full books. That’s why I focused on summaries and key takeaways. I also anticipated that people would question whether summaries could really capture a book’s essence. So I made sure my writing style conveyed not just information, but the feeling of the book—the author’s voice, the emotional resonance, the “why it matters.”
The founders Kidder profiles consistently demonstrate this forward-thinking approach. They don’t just react to problems; they see them coming and build solutions into their original models.
Mental Snapshots and the Danger of Oversharing
Sara Blakely’s story about founding Spanx introduces two contrasting ideas that somehow work together: dream big, but keep quiet about it.
Blakely used what she calls “mental snapshots”—vivid, concrete visions of future success. While still in high school, she imagined herself on the Oprah Winfrey Show. She didn’t know how she’d get there or what she’d be promoting. She just held that image in her mind, using it to fuel her ambition and maintain faith during difficult periods.
In 2000, Oprah named Spanx one of her favorite products. The mental snapshot became reality.
I love this concept because it’s specific without being rigid. Blakely didn’t script every detail of her appearance or obsess over the exact path to get there. She simply held a clear image of where she wanted to end up, then worked backward to figure out the steps.
But here’s where it gets interesting: even though Blakely had these ambitious dreams, she learned to be careful about sharing them. When she told her parents about her idea to sell footless pantyhose, they were deeply skeptical. Despite her obvious investment and passion, they couldn’t see the potential. Their doubt didn’t change her mind, but it did drain her energy—energy she needed for actually building the business.
Protecting Your Idea Without Becoming Paranoid
Kidder’s advice about keeping your business model secret until launch might seem paranoid, but it’s pragmatic. There are two risks to oversharing: energy drain from defending your idea against skeptics, and the possibility of someone stealing it.
I’ll admit, I initially disagreed with this advice. The startup culture I’d observed seemed to emphasize openness, collaboration, and sharing ideas freely. But Kidder makes an important distinction: share with potential investors and strategic partners, but be cautious about broadcasting your model to everyone you meet.
The reasoning is sound. Most people—even supportive friends and family—lack the context to evaluate your idea fairly. Their skepticism isn’t based on market analysis; it’s based on unfamiliarity. Constantly defending your vision against uninformed criticism exhausts you without providing useful feedback.
There’s also the theft concern. While truly original ideas are rare, execution matters enormously. If someone with more resources hears your idea before you’ve established yourself, they could potentially out-execute you in your own market.
The balance, as I see it, is to be open enough to get the feedback and support you need, but selective enough to protect your energy and competitive advantage.
Finding Efficiency in Waste
Robin Chase’s founding of Zipcar illustrates one of my favorite entrepreneurial approaches: identifying waste and building a business around eliminating it.
Chase noticed that most cars sit unused 95% of the time. People need cars occasionally, but ownership means paying for insurance, maintenance, and parking even when the vehicle isn’t being used. That’s extraordinarily inefficient.
Zipcar’s solution—hourly car rentals positioned conveniently throughout cities—transformed that wasted resource into a profitable business while also serving people who needed occasional car access without ownership costs.
This “inefficiency hunting” approach works across industries. Before Airbnb, spare bedrooms and vacation homes sat empty most of the year. Before Uber, personal vehicles were underutilized assets, and taxi medallions created artificial scarcity. Before Spotify, people bought entire albums to hear one song they liked.
The pattern is consistent: find something that exists in abundance but is poorly utilized, then create a system that maximizes its value.
Applying the Efficiency Principle to Your Life
You don’t need to start a company to benefit from this thinking. I’ve applied it to my own work in several ways:
Content repurposing: Instead of letting book summaries exist only as blog posts, I’ve explored turning them into social media content, email newsletters, and even audio summaries. The same core content serves multiple purposes.
Skill stacking: My background in writing books seemed “wasted” when I shifted to blogging, but it actually gave me advantages other bloggers lacked—stronger narrative skills, better research habits, and an understanding of how authors think.
Network leverage: Relationships I built in traditional publishing now help me access advance reading copies and author interviews for my blog. Resources I developed for one purpose now serve another.
The efficiency mindset isn’t about doing more; it’s about extracting more value from what already exists.
Speed Matters More Than Perfection
Perhaps the most valuable lesson in Kidder’s book is about responding to problems with speed and transparency. Robin Chase’s experience with Zipcar perfectly illustrates this principle.
Three months after launching, Chase discovered a serious revenue problem. The numbers didn’t work. Without significant changes, the company would eventually fail. Many founders would have panicked, hidden the problem, or spent months analyzing before acting.
Chase did the opposite. She quickly consulted her team, identified the solution (a 25% price increase), and implemented it immediately. She also communicated honestly with customers about why the change was necessary.
The result? Most customers understood. Some complained, but the transparency built trust. And the quick action saved the company.
This approach contradicts the perfectionist instinct many of us have. We want to fully understand problems before acting. We want elegant solutions that don’t inconvenience anyone. We want to avoid admitting mistakes.
But in startup environments—and increasingly in all business environments—speed beats perfection. Markets move quickly. Competitors emerge suddenly. Problems compound if left unaddressed. The founder who acts quickly with an 80% solution often beats the founder who waits for a 100% solution.
Building a Culture of Rapid Response
I’ve tried to embrace this principle in my own work, though it doesn’t come naturally to me. As a writer, I’m trained to revise, polish, and perfect before publishing. But blogging requires a different rhythm.
When I notice a blog post isn’t performing well, I don’t spend weeks analyzing why. I test a new headline, adjust the opening paragraph, or add more visual elements. If those changes don’t work, I try something else. The speed of iteration matters more than the elegance of each individual change.
When readers point out errors or confusing sections, I fix them immediately rather than waiting to address everything at once. Quick responses show readers I’m paying attention and value their feedback.
This rapid-response approach feels uncomfortable initially, especially for those of us who value thoroughness. But it’s increasingly necessary in fast-moving environments.
What the Book Gets Right (And Where It Falls Short)
Kidder’s greatest strength is letting founders tell their own stories. Rather than imposing a unified theory of entrepreneurship, he presents diverse approaches and allows readers to extract principles that fit their situations.
The book also excels at providing specific, actionable examples. These aren’t abstract concepts; they’re concrete strategies that worked in real situations. The email scanning feature for LinkedIn, the mental snapshots technique, the rapid price adjustment at Zipcar—these are tools you can actually use.
However, the book has limitations. At 416 pages, it’s longer than necessary. Some sections feel repetitive, and not all featured founders offer equally compelling insights. I found myself skimming certain chapters while deeply engaging with others.
There’s also a survivorship bias issue. The book profiles successful founders, but we don’t hear from the entrepreneurs who used similar strategies and failed. Did other founders try entering markets early and simply arrive too soon? Did other companies attempt rapid pivots that backfired?
Additionally, most featured founders started companies in the 2000s and early 2010s. The startup landscape has changed significantly since then. Competition for venture capital has intensified. Digital marketing costs have increased. Consumer attention is more fragmented. Some strategies that worked then might need adaptation now.
Comparing Approaches: How This Book Fits the Genre
The Startup Playbook sits somewhere between Eric Ries’s The Lean Startup and Ben Horowitz’s The Hard Thing About Hard Things. Like Ries, Kidder emphasizes rapid iteration and learning from mistakes. Like Horowitz, he grounds advice in real founder experiences rather than theory.
Where it differs is in breadth. Rather than presenting one unified methodology (like Lean Startup’s build-measure-learn cycle), Kidder offers multiple perspectives. This makes it less prescriptive but potentially more useful for founders whose situations don’t fit standard frameworks.
If you’re looking for a step-by-step system, The Lean Startup might serve you better. If you want raw, unfiltered advice about the psychological challenges of leadership, The Hard Thing About Hard Things is superior. But if you want diverse strategies from multiple successful founders, Kidder’s book delivers.
Questions Worth Considering
As I finished this book, several questions stayed with me:
How do you balance the advice to enter markets early with the risk of being too early? Timing matters, but the line between “early” and “premature” isn’t always clear until after the fact.
Is it possible to maintain the rapid-response culture Kidder advocates as companies grow larger? The founders he profiles led relatively small teams when they made their quick pivots. Does that approach scale?
And perhaps most importantly: which of these strategies matter most? If you could only implement one or two principles from this book, which would have the greatest impact?
I don’t have definitive answers, and I suspect they vary by situation. But they’re worth thinking about as you consider how these lessons apply to your own work.
Taking These Lessons Forward
Whether you’re launching a startup, growing a side project, or simply trying to approach your work more entrepreneurially, The Startup Playbook offers valuable frameworks. The key is adapting rather than copying.
Reid Hoffman’s early-entry strategy works if you can genuinely identify emerging trends before others. Sara Blakely’s mental snapshots work if you’re motivated by vivid future visions. Robin Chase’s efficiency hunting works if you can spot waste others overlook.
The common thread isn’t any single tactic—it’s the willingness to think differently, act quickly, and persist through skepticism. Those qualities matter regardless of which specific strategies you employ.
For me, the biggest takeaway is about speed. I’ve historically erred on the side of caution, wanting to fully understand situations before acting. But Kidder’s book reinforced that in fast-moving environments, the cost of delay often exceeds the cost of imperfect action.
I’d love to hear your thoughts. If you’ve read The Startup Playbook or are working on your own venture, which of these strategies resonates most with you? And what obstacles do you face in implementing them? Drop a comment below—I read and respond to all of them, and the discussions here often teach me as much as the books themselves.
Further Reading
https://www.goodreads.com/book/show/15788880-the-startup-playbook
https://books.google.com/books/about/The_Startup_Playbook.html?id=iyAbTjqVXgkC
https://www.blinkist.com/en/books/the-startup-playbook-en
